The Team
Our team has many years of experience and extensive knowledge and expertise within the healthcare sector, and includes professional engineers, competent specialists and qualified assessors.
Learn more about a few of our key team members below.
Nick Brown
General Manager
Nick joined AVM Services in April 2013 as General Manager following managerial roles in both private and public sector. Nick has worked for, with and collaborated on projects for a range of NHS England Trusts including the Royal Free, Royal London, Moorefields Eye Hospital, and Leads Teaching Hospital Trust.
Nick’s experience and expertise includes NHS Trust HR policies and Health Technical Memoranda including HTM 01-01, HTM 01-06, HTM01- 05 and associated standards.
Stephen McIntyre
Client Sales & Engagement Manager
Stephen was appointed as the Client Sales & Engagement Manager in 2019.
Stephen has worked in the infection control/validation sector for circa-20 years and has been employed by various manufacturers, in various roles. Most notably, Stephen was Southern Area Service Manager for Getinge UK which is part of the Getinge Group, the largest infection control equipment manufacturer globally.
Elaine Pullar
Customer Accounts Manager
Elaine has worked for AVM Services since its conception in January 1991 and was one of the original five members. As AVM Services grew, and the number of staff increased, Elaine developed into a business growth role and is now Customer Accounts Manager, supporting the Client Sales Engagement Manager as AVM continues to expand and develop.
Elaine has taken advantage of AVM training courses and is a qualified CP(D), AP(D) and quality auditor which enables her to confidently engage with potential clients and to address concerns and quality issues with existing clients.
Alfred Belford
eLearning Project Development Manager.
Alfred joined AVM Services in December 2017, coming in as a Bank Administrator from Addenbrookes Hospital. After gaining valuable experience in the Authorising Engineering Team for a couple of years, Alfred transitioned to the Training Team, where he served as a Training Delivery Coordinator and a training instructor. With the launch of Cambridge University Hospital’s online Decontamination Training, he now works as the eLearning Project Development Manager.
Prior to AVM Services, Alfred was Head of Admin and HR at the Gambia National Petroleum Company and also lectured diploma courses at the University of The Gambia.
Howard Walker
Head of AP Services
Howard has worked in the Decontamination Healthcare sector since 1980 and joined AVM in 2021 to establish the new Authorised Person (Decontamination) service.
Much of Howard’s career has been spent with Ipswich Hospital NHS Trust working in Medical Device Repair & as Quality Manager within Sterile Services.
Howard is also a longstanding member of the Chartered Member Institute of Decontamination Sciences having served at Branch & Regional level, a member of the Central Sterilising Club and is registered on the Academy for Healthcare Scientists (AHCS).
Ian Finlayson
Associate Decontamination Consultant
Ian has decades of experience (since 1975) within the decontamination sector and held Sterile Services Manager and Compliance Manager roles for several years. In 2003, Ian became the Trust Decontamination Advisor at Guys’ & St Thomas’ NHS Foundation Trust and held this position for seven years. Following several years at Brighton & Sussex University Hospitals NHS Trust as their Head of Decontamination, Ian became Associate Decontamination Consultant for AVM Services in 2014.
Hayley Stevenson
Technical Specialist
Hayley is a Neuroscience graduate with a degree from Edinburgh University and joined AVM Services in January 2023. Hayley has previous experience in environmental monitoring and was a microbiologist at a UKAS-accredited lab. AVM were keen to bring Hayley into the team for her microbiology expertise. Hayley’s role now includes working as an Authorised Person (Decontamination) as well as being instrumental in the production of our online decontamination training courses.
Keith Miller
Lead Trainer
Keith has over 30 years working in the decontamination sector and joined AVM in 2010 after successful spells at major manufacturers Getinge and MMM Medical Equipment. Keith has many years experience in servicing, validation and commissioning of autoclaves and washer disinfectors and has spanned both public and private sectors, including Life Sciences.
Keith now heads up the AVM Training Department, providing Operator and User training on decontamination equipment for SSD staff. Training is often carried out at the clients premises, however, some courses such as Competent Person training can be undertaken ato our purpose built training centre at MMM Medical Equipment where we can cater for Autoclave, washer disinfector and endoscope washer disinfector training.
Jacob Deale
Training Delivery Coordinator
In December 2023, Jacob arrived at the AVM doorstep with a passion for data, education, and people-pleasing. These qualities, along with his many years of managerial experience, now serve him in his daily adventures where invoicing, booking, and liaising with our clients is just the tip of the iceberg.
Tracey Miller
Authorising Engineer (Decontamination)
Tracey has been an AE(D) with AVM Services since 2002 and provides advice and guidance on decontamination requirements (HTM 00, HTM 01-01, HTM 01-06) to the NHS and private healthcare organisations.
Prior to becoming an authorising engineer, Tracey’s career included roles as Sterile Services Manager and Consultant at a number of hospitals as well as Trust-wide responsibility for sterilisation/disinfection.
Experts in our field since 1989, AVM Services are on hand for all aspects of decontamination.
Please contact us for expert advice and specialist knowledge.